EHP's Critical Incident Team is immediately accessible to support children, young people and staff following a critical incident. Therapeutic support, counselling and strategic planning ensures that all areas of concern are supported. Our team is also available for follow up support for individuals who have struggled to overcome the critical incident.
A critical incident is any event which causes significant distress for children, young people and staff within an education setting. A critical incident prevents the regular running of an education setting due to:
The above list is not exhaustive as there are many events which would be classified as a critical incident. It is possible that a critical incident is largely limited to an isolated year group.
In order to provide holistic support for a variety of needs, our Critical Incident Team is made up of:
When more than one professional is required then the appropriate specialists will be provided depending on the critical incident.
SENCo and specialist assessor
Dr Julie Alfrey
Educational and child psychologist
Dr Kelly Ward
Educational and child psychologist
Assistant educational psychologist
EHP is registered with all major professional memberships.
Critical incidents can impact the whole school, and it is for this reason that the services provided by our Critical Incident Team are available and accessible for children, young people and school staff.
Prior to input from our Critical Incident Team we will confirm expectations for our involvement in addition to your priorities.
Services we provide can include:
The services provided will be bespoke to your setting and the critical incident which has taken place. In situations where a critical incident management plan is in place then our professionals can fulfil specific roles.
In addition to our services which are available immediately following a critical incident, our Critical Incident Team also provide whole school work to prepare children, young people and staff for critical incidents. A preemptive approach is beneficial to education settings where there are high risks of critical incidents.
Examples of whole school work we provide includes:
Whole school preventative work facilitates any actions which will need to be taken following a critical incident, in addition to promoting resilience and emotional wellbeing among children, young people and staff.
EHP's Critical Incident Team brings many benefits to education settings during a potentially distressing time. Some of the reasons to use our specialist Critical Incident Team include:
At EHP, our specialist mental health professionals work well with education settings during critical incidents and reduce distress as much as possible. Providing children, young people and staff with mental strategies, opportunities to discuss what has happened and prepare for the future facilitates emotional and mental healing.
Our Critical Incident Team can be accessed by all education settings and local authorities.
Requesting input from our Critical Incident Team is simple. For preemptive critical incident services then you can get in touch by phone, or through returning a completed request form via email.
Following a critical incident our input can be requested by phoning 0330 088 8408.
Our Critical Incident Team is available for preemptive and post critical incident support. EHP's specialist multidisciplinary team consists of mental health, psychology and educational professionals to fulfil your needs. Promoting emotional wellbeing and providing mental health support facilitates a transition back to everyday school life.
Our specialist multidisciplinary services can be commissioned through a service level agreement and as standalone input.
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